Customers can load their Mobipay wallet by:
- Depositing cash with an agent or retailer ((coming soon) or
- With a payment card through the Mobipay website, Sign In
- Funds transferred from another wallet such as MPESA, YUCash,
- Salaries, loans, and pensions received are instantly loaded onto a Mobipay wallet associated to the beneficiary’s mobile phone number. If the phone number is not yet associated to a Mobipay wallet, a wallet is automatically created when funds are received.
Paying With Your Wallet
Customers can use their Mobipay wallet for a range of payments including:
- Proximity purchases at various merchant acceptance points: the customer’s cell phone must be physically present to sign the transaction using NSDT™.
- Internet purchases on various e-commerce websites: NSDT™ is used to verify that the customer’s cell phone is present during the online payment.
- Bill payments and airtime top-up done through an IVR, a designated retail location, or on the web.
When using Mobipay to pay on a website or in a store, the customer is invited to enter his mobile phone number and PIN code. Mobipay instantly calls the customer’s mobile phone sends an NSDT™ chirp through the webpage or merchant’s POS*. When the chirp is heard by the customer’s phone the transaction is completed.
*The merchant’s POS can be an online computer, dedicated Mobipay mobile payment terminal, or the merchant’s cell phone.
Withdrawing Cash
Customers can also withdraw cash from their Mobipay wallet in designated retail and agent locations (coming soon) or from enabled ATMs. The customer’s mobile phone must be present to authorize any withdrawal.
MobiPay is about improving people’s lives through the provision of technologies that would drive commerce and boost trade in Africa. We believe better technologies, smartly delivered create opportunities for our customers. 
